Effective Date: 02 Jul 2025

Zefy (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile app and website.

Information We Collect

  • Personal details: name, phone number, email
  • Location data: to match you with nearby service professionals
  • Payment info: processed securely via third-party gateways (e.g. Razorpay)
  • Usage data: device information, booking history, preferences

How We Use Your Information

  • To fulfill and manage service bookings
  • To enable real-time tracking and instant service matching
  • To communicate offers, updates, and support
  • To ensure safety, quality, and platform improvement

Data Sharing

  • With verified service professionals for service delivery
  • With third-party providers for payment processing and analytics
  • With law enforcement if required under applicable laws

Your Rights

  • Access, correct, or delete your personal data
  • Opt out of promotional communications